Making A Complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.  If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately.  Further written information is available on the complaints procedure from reception.


The Patient & Client Council 

The Patient & Client Council can provide free and confidential advice, information and help to make a complaint.  Their contact details are as follows:

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